eTron AC Malfunction

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Westlands_23

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Wyoming
My recent road trip to California was a huge letdown. The car's climate control system abruptly stopped functioning while it was charging. It wouldn't cooperat, even though I've used it innumerable times at home to pre-cool the cabin. Even a message stating that the auxiliary system was not available was displayed by the vehicle.

Does anyone else have this experience? It's really annoying, especially in the heat, but I'm hoping it's as easy as a blown fuse. Neither the app nor the car have any warnings.
 
I haven't come across that before. It might restart after completely shutting down the car. My dealer mentioned that you should turn off the car and lock the doors for at least 30 minutes to ensure it fully powers down. If that doesn't work, it seems like a trip to the service center might be necessary.
 
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