Audi eTron sudden stops

[thePRINCE]

Long-time Audi owner here. We've always used your service department for maintenance too. Unfortunately, our 2022 eTron has had some serious issues since around 6 months after purchase. Random screen shutdowns, frequent warnings popping up, false car alarm activations. These are concerning, but the worst part is the sudden stops while driving (4 times now!). These happen at speeds like 35-45mph and feel like getting rear-ended. It's terrifying, especially with my family in the car including young kids.

Dealer gave us a two-month wait for an appointment, then only fixed some minor issues. They escalated the stopping problem to HQ but have no solution yet. A software update didn't help either. The last incident almost caused a real accident on the highway. I have disability and now have back and neck pain from the scare. Has anyone else had similar issues? What can I do to get a fix or a safe replacement?

 

[ShiftinGrant03]

Long-time Audi owner here. We've always used your service department for maintenance too. Unfortunately, our 2022 eTron has had some serious issues since around 6 months after purchase. Random screen shutdowns, frequent warnings popping up, false car alarm activations. These are concerning, but the worst part is the sudden stops while driving (4 times now!). These happen at speeds like 35-45mph and feel like getting rear-ended. It's terrifying, especially with my family in the car including young kids.

Dealer gave us a two-month wait for an appointment, then only fixed some minor issues. They escalated the stopping problem to HQ but have no solution yet. A software update didn't help either. The last incident almost caused a real accident on the highway. I have disability and now have back and neck pain from the scare. Has anyone else had similar issues? What can I do to get a fix or a safe replacement?

This sounds pretty serious. Disabling the Pre-Sense feature might be worth a try. Maybe it would solve the issue.

 

[cavalier]

Same here. I experienced a sudden loss of powertrain while driving my 2023 E-tron at a slow speed. I'm starting to get worried about it already.