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Have you checked with Electrify America? It's possible your account is set up for the US, but you're trying to use it in Canada. I'm not sure if that's an app issue or if you need to switch your account over from US to Canadian.

Short trips are the worst for mileage, which makes your range seem shorter. Your car's always done this, but you're probably just noticing it more now that it's colder. Anything under like 6-8 miles is considered a short trip, and even gas cars have the same issue.

I really wouldn't recommend trying anything yourself. It's a serious issue, and you could make things worse. I'd strongly suggest contacting your dealer immediately and having them check the battery. I've seen some worrying posts on other forums about Audi restricting which chargers can be...

the car has a system to prevent charging if it's too cold. Basically, it won't let you charge until the battery is warm enough. That's why it's a good idea to keep your battery more full in the winter. With a decent charge, you can use some of it to warm up the battery before plugging in. But...

Oh man, that's such a pain! It sounds like you've already done all the usual stuff, which is super annoying. It's really strange that the app can't even see the Wi-Fi when you're right there, especially with a strong signal. Hmm, a few things you could try before you give ChargePoint a call...

Hey, awesome you're looking at an E-Tron! They're seriously nice rides. I've had my 2020 E-Tron for a while now, so let me give you the lowdown. Highway range? Yeah, about 180-200 miles is realistic at 70-75 mph. City driving is way better, but highway speeds suck the battery. Weather and...

Wow that trip is impressive! I'm still trying to figure out how to maximize my efficiency. I usually keep my e-tron in Auto mode and let it do its thing, but I'm definitely going to try your Efficiency mode/Eco A/C trick. A couple of questions: Did you pre-condition the battery at all before...

My etron's TPMS is acting up. I got a low tire pressure warning a while back, and I finally got around to checking the tires today. They were all a little low, so I filled them up, but now I can;t get the car to register the new pressures! It keeps saying "Unable to store tire pressure." The...