Ayda_Wolf_87
New member
I'm hoping for help with a problem I'm having with my ChargePoint HomeFlex charger and the app. Everything was fine up until two days ago, when it abruptly stopped connecting to the charger. When I try to reconfigure the Wi-Fi settings, I get a message stating that the app is unable to find any Wi-Fi networks. This occurs even when I am standing directly next to the charger in the garage, where my Wi-Fi signal is extremely strong.
I've tried resetting the router, restarting the app, and even unplugging the charger to see if that helped, but nothing has worked so far. Has anyone else had this problem? Is there a specific trick I'm missing to reconnect the app to the charger, or should I contact ChargePoint support at this point? I would appreciate any advice!
I've tried resetting the router, restarting the app, and even unplugging the charger to see if that helped, but nothing has worked so far. Has anyone else had this problem? Is there a specific trick I'm missing to reconnect the app to the charger, or should I contact ChargePoint support at this point? I would appreciate any advice!